Help for the GHL Sync for myOffice browser extension.
Email info@downlineautopilot.com — we usually reply within one business day. Please include your license key and, if it’s about a sync, your GoHighLevel Location ID.
Step-by-step instructions are in the setup guide (available in several languages).
It needs an active license and your GoHighLevel connection. Open the extension, paste your license key, then your GoHighLevel Private Integration token and Location ID, and click Check connection. No license yet? Get one on the home page.
In GoHighLevel: Settings → Private Integrations → Create new integration. Copy the token and your Location ID and paste both into the extension.
In myOffice open Team → Detailed Genealogy, set Levels 0–99 and Members to «Entire Organization», click Update Report, then run the read again. On the new myOffice, export the genealogy and use Load exported file to import the CSV instead — it handles organizations of any size.
Yes. Your contacts go only to your own GoHighLevel sub-account; nothing is sent to us. See the extension privacy policy.